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Survey Shows Integrated Talent Management Major HR Initiative for 2013

Focus on Integrated Talent Management and HR Service Delivery to improve HR Business Impact

integrated talent management is major hr initiative for 2013

Automated and integrated talent management is major HR initiative for 2013

The 2012-13 CedarCrestone 15th Annual HR Systems Survey highlights major trends in HR systems and technology adoption and usage. The survey includes some 1246 respondents in large (27%), medium (35%) and small (44%) companies.

According to the survey, major 2012 initiatives included: business process improvement and innovations, talent management process and automation, service delivery improvements, and business intelligence/workforce metrics. .

Looking forward to 2013, the strongest growth is forecast in the areas of: HR service delivery, talent management, workforce analytics and planning and of course social media. This is not surprising as getting HR service delivery right and building a more integrated approach to talent management are keys to improving HR business impact.

HR Service Delivery

According to Cedar Crestone “The Shared Services Model that includes an HR Help Desk Application delivers the highest level of efficiency.” Specifically, organizations with “manager and employee self service applications servicing at least 40% and 25% or more of their employees and managers combined with an employee or HR service center that services 75% or more of their workforce can provide HR services to 15% more employees with their HR administrative staff”.

We have helped many clients implement this model and when done right it is clearly the most cost effective way to deliver HR services. However, to achieve this “Service Delivery Value” organizations must do the heavy lifting required to organize their people, streamline their processes and maximize their technology resources to support the HR shared services model.

Integrated Talent Management

Taking an integrated approach to talent management means breaking down the silos between talent processes and automating talent processes with a single application and underlying database. This approach provides a unified talent profile of your employees, provides managers with the tools they need to manage performance, pay and development, and provides the data needed for meaningful talent analytics. The good news, according to CedarCrestone, is that Integrated Talent Management adoption is growing, and there is a clear link to value. Organizations that have integrated talent management in place reported 40% higher revenue per employee and 30% higher net income per employee than organizations with no integrated talent management.

In order to transform the business impact of HR, top performing organizations are moving to adopt HR Shared Services, and implement an integrated approach to talent management. While getting this right requires a lot of work, the results are impressive.

Download the full survey report at

HRMpact specializes in helping companies achieve a higher return on their people. We work with business and HR leaders to improve HR Service Delivery and build integrated talent management capabilities. To learn more about our approach to integrated talent management, go to

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Webinar 11/7/12: How Integrated Talent Management Can Improve Your Return on People

In partnership with Halogen Software, Gary Kilzer, Managing Consultant of HRMpact, explores  Integrated Talent Management. More on the event